Privacy Policy
How we protect your information
Last Updated: May 18, 2025
Overview
This Privacy Policy describes how Antonio's Cupcakes ("we," "us," or "our") collects, uses, and discloses your information when you visit our website, place an order, or interact with us through other means. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information when you place an order.
- Order Information: Products purchased, custom order details, delivery preferences, special instructions, and transaction history.
- Communication Information: Records of your communications with us, including emails, phone calls, and messages through our website.
- Website Usage Information: Information about your visit to our website, including IP address, browser type, pages viewed, time spent on the site, and other analytics data.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including delivery of products
- Communicate with you about your orders, products, and services
- Provide customer support and respond to your inquiries
- Send you marketing communications about our products, specials, and events (if you've opted in)
- Improve our website, products, and services
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service Providers: Third-party companies that help us process payments, deliver orders, and provide other business services.
- Shopify: Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application.
- Legal Requirements: When required by law or to protect our rights or the safety of our customers.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent for marketing communications
- Requesting a copy of your personal information
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Antonio's Cupcake Factory
113 Temple Hill Rd
New Windsor, NY 12553
Phone: (845) 522-8950
Email: hellow@antonioscupcakes.com